Please select the location closest to you & we'll personalize your experience!
Northeast Iowa
Central Iowa
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Please select the location closest to you & we'll personalize your experience!
Northeast Iowa
Luana, IA
Ossian, IA
New Hampton, IA
Central Iowa
Polk City, IA
Clive, IA
(You may continue to see this message if Internet Browser Cookies are not persistently enabled)
Online Banking
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Text Banker
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Touch-Tone Banker
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Mobile App
Touch-Tone Banker
Dial-up your account and access bank information 24/7! Call: (800) 483-7053
Enrollment
NOTE: You must be enrolled in Online Banking before you can use Touch-Tone Banker.
The first time you dial into Touch-Tone Banker, you'll be asked to provide the last 4 digits of your Social Security number to verify your identity and then create a unique, private "passcode". On successive calls, you'll use the "passcode" to verify your identity.
What can I do with Touch-Tone Banker?
- Account Balance Inquiry
- Transfer among your Luana Savings Bank accounts
- Inquire on last 6 withdrawals
- Inquire on last 6 deposits
- Inquire on ATM Transactions
- Inquire about specific transactions by Check Number, Date, or Amount
- Inquire on Interest Rates and Amounts
- Loan Payoff Information
- Last Loan Payment Info
- Next Loan Payment Info
- Maturity Date Inquiry
- Receive location and ATM contact information
What I cannot do with Touch-Tone Banker:
- Transfer money outside of Luana Savings Bank
- Initiate Stop-Pays on Checks
- Re-order Checks
- Access Bill Pay
- Transfer to a live representative
Call Menu Tree
FAQ (Frequently Asked Questions)
Q: Is Touch-Tone Banker Free?
A: Yes! Luana Savings Bank does not charge a fee to use Touch-Tone Banker. Check with your voice service provider to ensure your plan provides enough minutes, what your rates are, and for any other applicable service provider fees.
Q: My Phone was Stolen; What do I do?
A: Touch-Tone Banker is not paired with your phone and does not need to be deactivated. However, if you're enrolled in Text Banker: Log into Online Banking, select "Mobile" from the "Preferences" menu. Click the "Text Banking" button/tab, and select "Opt out and disable text banking".
Q: I have a new Phone; do I need to do make any changes?
A: No; you may call the Touch-Tone Banker phone number from any phone, anywhere within the United States of America, Toll-Free.
"Local People, Local Decisions, Local Investments"
"Local People, Local Decisions, Local Investments"
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