Please select the location closest to you & we'll personalize your experience!
Northeast Iowa
Central Iowa
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Please select the branch closest to you & we'll personalize your experience!
Northeast Iowa
Luana, IA
Ossian, IA
New Hampton, IA
Central Iowa
Polk City, IA
Clive, IA
Norwalk, IA
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Our lobbies and community centers are currently closed until further notice to help slow the spread of COVID-19. Luana Savings Bank is committed to your financial well-being during this national emergency and has taken all appropriate steps to ensure we may continue to serve you indefinitely.
You may still bank with us, including deposits and withdrawals, through:
- ATMs*
- Online Banking*
- Mobile App, including Mobile Deposit*
- Drive-up Teller Window (during business hours)
- Calling us (during business hours)
*If you do not have an ATM/debit card, or if you have not set up your online banking or mobile banking apps, this can be completed over the phone during business hours.
Please keep in mind that COVID-19 spreads easily through coughs and sneezes, for several hours, even if you believe you have covered your mouth sufficiently. If you are coughing or sneezing, please isolate yourself from others. COVID-19 can remain viable on solid surfaces, like door handles, for several days, so please wash your hands/sanitize when in public places. Thank-you for your cooperation.
Touch-Tone Banker
Dial-up your account and access bank information 24/7! Call: (800) 483-7053
If you're new to Touch-Tone Banker, please Contact Us to enroll.
What can I do with Touch-Tone Banker?
- Account Balance Inquiry
- Transfer among your Luana Savings Bank accounts
- Inquire on last 6 withdrawals
- Inquire on last 6 deposits
- Inquire on ATM Transactions
- Inquire about specific transactions by Check Number, Date, or Amount
- Inquire on Interest Rates and Amounts
- Loan Payoff Information
- Last Loan Payment Info
- Next Loan Payment Info
- Maturity Date Inquiry
- Receive location and ATM contact information
What I cannot do with Touch-Tone Banker:
- Transfer money outside of Luana Savings Bank
- Initiate Stop-Pays on Checks
- Re-order Checks
- Access Bill Pay
- Transfer to a live representative
Call Menu Tree
FAQ (Frequently Asked Questions)
Q: Is Touch-Tone Banker Free?
A: Yes! Luana Savings Bank does not charge a fee to use Touch-Tone Banker. Check with your voice service provider to ensure your plan provides enough minutes, what your rates are, and for any other applicable service provider fees.
Q: My Phone was Stolen; What do I do?
A: Touch-Tone Banker is not paired with your phone and does not need to be deactivated. However, if you're enrolled in Text Banker: Log into Online Banking, select "Mobile" from the "Preferences" menu. Click the "Text Banking" button/tab, and select "Opt out and disable text banking".
Q: I have a new Phone; do I need to do make any changes?
A: No; you may call the Touch-Tone Banker phone number from any phone, anywhere within the United States of America, Toll-Free.
"Local People, Local Decisions, Local Investments"
"Local People, Local Decisions, Local Investments"
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