Mobile Banking

The App is free to download and we will not charge you to use the app. However, a data connection is required; please check with your mobile service provider to see if your service plan includes data, what your rates are, and for any other applicable service provider fees.

Due to market demand, the App is currently only available for devices running Android and iOS (iPad, iPhone). If you use one of these devices, check the suggested minimum requirements above. If your phone features a currently supported operating system like Blackberry, Windows, or Kindle Fire, your web browser should be capable of loading Online Banking. Visit our website on your device (hold your device in landscape mode) then log into Online Banking. PLEASE NOTE that mobile device web browsers may not be fully capable as would a desktop computer browser, and as such, there are no guarantees and some features may not be available nor work correctly.

Check that your device meets the recommended minimum requirements above. Restart your device. Fully un-install the App and Re-install. Note that we do not support devices that have been altered outside of the service providers recommendations, such as in "Jail Breaking".

Due to continuous quality and security improvements, certain unsupported devices can no longer connect through Mobile Banking. For your security, please ensure your device is currently supported by the manufacturer and up-to-date. We currently support iOS 16, Android 8, and newer versions. We apologize for any inconvenience this may cause.

The App is not paired to a specific mobile device and cannot be used without a valid username and password. However, it would be a good idea to change your Online Banking password.

Simply re-download and install the App! You'll be prompted for a Secure Access Code on first use.

Debit cards can be managed through the Shazam Brella app.

You will not be charged by Luana Savings Bank, so long as you do not use the system excessively. Maximum usage limits and charges, if set, will be published in our Fee Schedule. Check with your mobile service provider for data usage fees and restrictions.

The Mobile Deposit cutoff time is 2 PM Central Time. Items deposited before the cutoff time will generally have funds made available the following business day. For example, if you submit a deposit at 1:00 PM Central Time on Friday, funds will be available Monday. However, if you submit a deposit at 2:01 PM Central Time on Friday, funds will not become available until the following Tuesday.

Luana Savings Bank offers this feature to customers who have acceptable credit worthiness or banking history with us. Furthermore, dollar limits and item limits are in place for your protection and ours; we will contact you if a limit is exceeded.

Checks MUST be endorsed using this pattern or funds may be delayed or withheld altogether:

    Mobile Deposit
    Luana Savings Bank
    [YOUR SIGNATURE]

Luana Savings Bank may reject an item if it is endorsed incorrectly, would cause you to exceed a limit, the check is not made out to you, or another valid reason. If an item is rejected, you will be required to bring that item into one of our branches or mail it to us for it to be deposited.

Items issued by the US Treasury, including Tax Refund Checks, may not be deposited via Mobile Deposit. Money Orders and Cashier's checks are also not eligible for Mobile Deposit. If you deposit an ineligible item, it will be rejected.