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Important Notice
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Please select the location closest to you & we'll personalize your experience!

Northeast Iowa

 

Central Iowa

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Please select the location closest to you & we'll personalize your experience!

Northeast Iowa

Luana Savings Bank, Luana, IA

Luana, IA

Luana Savings Bank, Ossian, IA

Ossian, IA

Luana Savings Bank, New Hampton, IA

New Hampton, IA

Central Iowa

Luana Savings Bank, Polk City, IA

Polk City, IA

Luana Savings Bank, Clive, IA

Clive, IA

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ATM or Debit Card Issues

If you've discovered your ATM or Debit Card was lost, stolen, or disabled...don't panic...we're able to assist you 24 hours a day, 7 days a week - even when our physical locations are closed.

My Card is Disabled or Rejected-

  1. Please Contact Us immediately to resolve the issue. If our offices are currently closed, please Contact Shazam [Falcon Department] at 1-866-508-2693.

My Card has been Lost or Stolen-

If your card is lost - especially if stolen - it's important to disable the card immediately and begin the process of obtaining a new card.
  1. Please Contact Us immediately to discuss your options and disable your card. If our offices are currently closed, please Contact Shazam at
    1-800-383-8000 to disable your card only.

  2. Please Contact Us again at your earliest convenience to discuss options and protection concerning the lost or stolen card.

  3. We'll issue you a new ATM/Debit Card as soon as possible.

"Local People, Local Decisions, Local Investments"
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Member FDIC   Equal Housing Lender
"Local People, Local Decisions, Local Investments"
Member FDIC Equal Housing Lender
Sitemap  ·   Privacy Notice  ·   New Customers
Created & Maintained by: © Luana Savings Bank 2012-2015